Terms of Service

By creating an account or using Vera, you agree to these terms. If you do not agree, do not use the service.

Vera is a case management and document organization tool for self-represented individuals. Vera is not a law firm. It does not provide legal advice and is not a substitute for the advice of an attorney. It does not create an attorney-client relationship. No information provided by Vera — including AI-generated analysis, document drafts, or suggestions — constitutes legal advice.

You are solely responsible for your legal decisions and for verifying any information before relying on it in legal proceedings.

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You may not share your account with others.

You must be at least 18 years old to use Vera.

You own all content you upload to Vera — documents, notes, timeline entries, and other case data. By using the service, you grant Vera a limited license to process and store that content solely to provide the service.

You are responsible for ensuring you have the right to upload any content you provide. Do not upload content that violates applicable law or the rights of third parties.

You agree not to use Vera to harass or defame others, to upload malware or malicious content, to attempt to gain unauthorized access to the service or its infrastructure, or for any unlawful purpose.

Vera uses AI to analyze your case file and generate analysis, drafts, and suggestions. This content is generated automatically and may be inaccurate, incomplete, or outdated. Always review AI-generated content carefully before using it in any legal proceeding. Vera is not liable for errors in AI-generated output.

Vera is free to use for organizing a case, and each case includes AI processing of its first 3 documents. Unlocking AI for a case is a one-time payment of $99 for that case, with no subscription and no recurring charges. A two-case bundle is available for $159. Payments are processed by Stripe.

Refunds. We will always refund a duplicate charge, or an unlock that does not work as described. Otherwise, you can get a full refund within 7 days of paying, as long as no documents have been processed on that case since you unlocked it. To request a refund, email support@veracase.app.

How we collect, use, store, share and delete your information — including how AI providers handle it, where it is processed, how long anything is kept, and what we do if we receive a subpoena — is set out in our Privacy Policy, which is part of these terms.

You can delete a case, or your whole account, yourself at any time. Vera is not your lawyer, and what you store in Vera is not protected by attorney-client privilege.

We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features at any time. We will provide reasonable notice for significant changes, and we will email you before any change to these terms that affects your rights takes effect.

To the maximum extent permitted by law, Vera is provided “as is” without warranties of any kind. We are not liable for any damages arising from your use of the service, including lost data, missed deadlines, or adverse legal outcomes. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

These terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Questions about these terms: support@veracase.app